These Terms of Service ("Terms") govern your access to and use of NexaCRM ("Service", "we", "us", or "our"), including our website, platform, APIs, and related software. By registering for or using the Service, you agree to these Terms on behalf of yourself or the organization you represent.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.
NexaCRM is a cloud-based Customer Relationship Management (CRM) platform that provides tools for managing contacts, leads, deals, sales pipelines, activities, support tickets, and team collaboration. The Service is provided on a subscription basis with free and paid plans.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
To access the Service, you must create an account by providing accurate, complete, and current information. You are responsible for:
You must be at least 16 years of age to use the Service. Accounts registered by bots or automated methods are not permitted.
You agree not to use the Service to:
We reserve the right to suspend or terminate accounts that violate these terms without prior notice.
NexaCRM offers free and paid subscription plans. Paid plans are billed on a monthly or annual basis as selected at the time of purchase.
All prices are in USD unless otherwise stated. You are responsible for any applicable taxes.
You retain full ownership of all data you upload, create, or store in NexaCRM ("Customer Data"). You grant us a limited license to host, process, and transmit your Customer Data solely for the purpose of providing the Service.
Upon account termination, we will retain your data for 30 days during which you may export it. After this period, we will delete your data from our systems unless legally required to retain it.
We will not sell your Customer Data to third parties or use it for advertising purposes. See our Privacy Policy for details on how we handle personal information.
The Service, including its design, code, trademarks, logos, and content created by us, is owned by NexaCRM and protected by intellectual property laws. These Terms do not grant you any rights to use our trademarks or branding.
You may not copy, reproduce, distribute, or create derivative works based on the Service without our prior written consent.
Both parties agree to keep confidential any non-public information disclosed in connection with these Terms. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.
To the fullest extent permitted by law, NexaCRM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service.
Our total liability for any claim arising under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.
Either party may terminate these Terms at any time. We may suspend or terminate your access immediately if you breach these Terms, fail to pay applicable fees, or if required by law.
Upon termination, your right to access the Service ceases. Sections regarding intellectual property, disclaimers, and limitation of liability survive termination.
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of the applicable jurisdiction, as mutually agreed.
We may update these Terms periodically. We will notify you of material changes via email or a prominent notice within the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us: